It also makes day-to-day work easier for employees so they can remain productive and deliver on their tasks more efficiently. If you have ever had to call any tech support or your company's IT team, this is what they will start with. And as experienced IT Support technician I cringe having to ask users this but before we move on...Is your computer plugged in, charged and turned on? If you're looking for steps describing how to install Office on a Mac, see Install Office on your PC or Mac. Office recognizes what operating system you're using so make sure you're on your Mac when you click Install to begin the install procedure.

I get a "Stop, you should wait to install Office 2016" error

Use the Service health dashboard to find possible Office 365 issues and read the provided advice on how to fix them. The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only). You can try to repair Office by using the appropriate built-in tool.

Common Problems with Office 365 OneDrive

Although the messages are hard to understand, there are often solutions. If Office still won't install, check that your computer meets the system requirements to install Office. For example, you can't install Office on computers running Windows XP or Windows Vista. Domain verification issues can also prevent the normal use of the Microsoft Office 365 suite.

• You can also temporarily turn off your firewall settings or antivirus software.
• See System requirements for Office for a list of additional requirements.
• If you need more licenses, see Buy licenses for your Office 365 for business subscription.
• You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft.
• This tool should be installed on a computer as a standalone application.
• Keep in mind that the files you delete can temporarily consume storage space.
• To do this simply uninstall the office program from your computer from the "Add/Remove Programs" section of your Control Panel and reinstall the suite from portal.office.com.

Common questions

So we compiled a short list of 5 common issues users experience in Microsoft Office 365 and how to resolve them. This article will provide quick helpful tips that will get you back up and running and eliminate searching through the endless abyss of support documentation. If a user needs to install Office on a sixth computer, you have to deactivate an installation. Deactivation doesn't remove Office from the computer, but you can't use Office on that computer until you activate it.

You don't want to install all the Office applications

The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365. Windows 7 and Windows 8 do not support the latest Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here). If multiple versions of Microsoft Office are installed, Office 365 activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 again. So you’ve decided to purchase and equip your business with the Office 365 program, but you encountered an error message in the middle of the installation. Most of the time, you may see an alert that says "It looks like you’re on slow connection" or you notice that the installation client suddenly hangs and closes.

Email and Synchronization Issues

If the above steps have not resolved your issue, open Outlook in Safe Mode to see if the issue is resolved. Type Outlook.exe /safe, and click OK.  If it is not, you may need to reinstall the Office suite completely. To do this simply uninstall the office program from your computer from the "Add/Remove Programs" section of your Control Panel and reinstall the suite from portal.office.com.

Upgrade or update Office issues

Office 365 syncing problems are common for Office Mobile, but sometimes similar issues may occur for Office 365 desktop applications like OneDrive and Outlook. To repair your email account, navigate to File, Account Settings, Account Settings. In the Email tab, click on your account and choose Fix email login issues quickly repair if the option is available.