
Click on the Processes tab under Task Manager and scroll down to outlook.exe and then click End Process. Now you will surely be able to solve your issue Office 365 not syncing fix by following the above-mentioned solution. Once you have completed the configuration, select the "Always use this profile" option or choose the new profile from the list. If Outlook isn't working on a large or long process, move on to the next step. Some things you do in Outlook ask for confirmation. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you're sure you want to do that.
But What if the Above Methods Don’t Work and Scanpst.exe Fails to repair?

The same applies to the situation whenever Outlook stuck on loading profile. I have a user that, at least once a day, has to have Office 2021 LTSC repaired due to their Outlook app failing to open. I'm having an issue with one Outlook 365, the program open and get stuck at loading the user profile, any profiles. Fortunately, Advik PST Converter Tool helps a lot when it comes to backup, repair damaged PST file and recovering data into a new data file.
Corrupted Outlook files are a common cause related to Outlook. To rectify/repair it, Microsoft has provided an inbuilt utility called Scanpst.exe. In many scenarios, antiviruses become incompatible with other applications.
- If you can't find a dialog box open, move on to the next step.
- There could be multiple reasons for the same, hence various workarounds.
- If you don't choose an option on that dialog box, Outlook won't let you do anything else.
- You may face issues in loading Outlook Profile if you lack Administrative privileges.
Classic Outlook not responding, stuck at "Processing," stopped working, or freezes
How to fix Outlook 365 not responding?
ResolutionStep 1 - Install the latest updates. ...Step 2 - Make sure that Outlook isn't in use by another process. ...Step 3 - Check the problem caused by external content. ...Step 4 - Investigate possible add-in issues. ...Step 5 - Check whether your mailbox is too large.More items...•Jun 25, 2025
This tool can help you to save Outlook email to hard drive in PST and 30+ other file formats. The tool will scan the file and detect possible errors. Check the box next to "Make a backup of scanned file before repairing" and click the "Repair" button.

Repair Outlook PST Files
If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it's working behind the scenes. Check the status bar at the bottom of the screen. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck.
Workarounds to fix Outlook Stuck at Loading Profile Issue:
This problem can occur due to various reasons and it can be challenging to resolve and fix the issue. This guide will provide easy and simple steps to troubleshoot this annoying problem and ensure that you can use Outlook smoothly again. If creating a new profile solves your issue, you can return to the Show Profiles dialog and delete your old profile.
Some Additional Benefits & Features of Advik PST Converter Tool
Repairing your Office programs can resolve issues with Outlook not responding or freezing. Errors in Microsoft 365 files are repaired automatically. I can't tell if this is an issue with the user's .ost and/or .pst file. All other Office 2021 LTSC apps open and run fine.
Running Outlook as an administrator can also help resolve the issue of Outlook stuck processing on startup. So, these are some of the common reasons why Outlook stop loading profile on startup. If Outlook isn't stuck at a screen that says "Processing," or this didn't resolve your issue, continue to the steps below. If those steps don't work, see Need additional help?