
These add-ins can cause issues such as app crashes or significant performance degradation. The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365. Windows 7 and Windows 8 do not support the latest Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here). Microsoft recommends updating Windows, Microsoft Office and other software regularly.

OneDrive
Find help, training, and technical support for users of Office products on support.office.com. Guidance for developing solutions for Office products and services. Errors may occur if OneNote for Windows 10 is in use, as the University does not support OneDrive under its Microsoft Office 365 license. If you receive any messages about signing up for a trial or subscribing after your trial has ended, it is possible your University of Minnesota license was not activated.
Office 365 Repair Tool
If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked. If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form. If multiple versions of Microsoft Office are installed, Office 365 activation issues may occur. Uninstall old versions of Microsoft Office from your computer and try to activate Microsoft Office 365 again.
Microsoft Office 365 Activation Issues
- NAKIVO Backup & Replication is a universal data protection solution that can protect not only Office 365 but also virtual, physical, and cloud environments.
- When you open the main productivity apps like Word, and Excel, on the main page you should be able to see all files you opened recently.
- You should ask him to provide you with credentials that will enable you to sign in.
- However, errors can happen when the device is currently offline or not connected to a network.
- There are few things that can happen to Outlook on the client side.
- You can resolve this Office 365 issue simply by purchasing additional cloud storage space from Microsoft.
- Safari can cause Microsoft 365 issues due to the Intelligent Tracking Prevention (ITP) feature.
- Open the required file, hit Share and then check the list of users that you can give the rights to edit a file.
Check POP3 and SMTP settings for connecting to Microsoft mail servers (addresses of servers, ports, encryption, authentication). If you use Microsoft Office 365 Outlook as a standalone email client, and you cannot send and receive email messages, check the Outlook connection settings. If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. If one of these resolves your problem, close the app and continue working. Upgrade to Microsoft Edge to take advantage Visit FixTechGuide for solutions of the latest features, security updates, and technical support.
Changing Your Default File Save Location
If these characters (often special characters or specific combinations of special characters) are included in your password, you may have difficulty logging in. Office 365 is not available to alumni, Emeritus Faculty, other retired faculty or staff, contract employees, or temporary staff. Refer to the Account Termination Reference Guide for more information about access to University of Minnesota technology resources. Below I will list a few things that can cause update problems in Office 365.
Office 365 issues: #4 -Microsoft Issues in Safari web browser

When you want to continue the work you did on the desktop, and the file is available there. Yet if this didn’t work it means that the same file you worked on another device didn’t make it to OneDrive as it should. It is a sign that this other device isn’t connected to the OneDrive correctly, or a simpler problem, isn’t connected to the internet.
How to run a Microsoft 365 diagnostic?
Choose your diagnostic data settingGo to File > Account > and under Account Privacy select Manage Settings.Select the level of diagnostic data that you're comfortable with.
Below we provide a more detailed list of issues and corresponding solutions. Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. Organizations value the capabilities that the Microsoft 365 suite provides for shared access and simultaneous file editing for team members. However, sometimes employees may not have the required permissions to open and edit an item.
Use the Excel check troubleshooter to resolve Excel for Windows startup, hang, or crash issues. To resolve this error, reset your University of Minnesota password. The simplest one is a problem with a connection to the Internet, or a firewall blocking network connections.