If this method doesn’t work for you, navigate to other solutions. There can be several reasons for the Outlook synchronization error. Before we know the solutions, we will understand a few common causes of the Outlook sync problem. In the sections that follow, we’ll walk you through a clear, step-by-step guide to identify the root cause of the sync error and apply practical solutions to get Outlook working normally again. Hello, Paulett7086, the first what I would recommend is to check the network connection and network connection settings.



This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook sync issues. We have shared five manual methods in this blog to resolve the Outlook syncing errors. Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files. This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files. Users can also try its free demo version in their system and process the first 50 items from each folder freely. Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA.

Fix your Outlook email connection by repairing your profile

If restarting Outlook or fixing the profile doesn’t work, converting the OST file is often the next step. EdbMails OST to PST Converter can help in these cases by recovering data from the inaccessible OST files and restoring them without data loss. There are various methods to resolve the Outlook sync issues, including manual and third-party solutions.

Easy Methods to Import Outlook Emails into Gmail Account

I’m going to delete the account and add it again to see if that fixes it. The second thing to check is the faulty IMAP/POP3 configuration. The third possible reason is the damaged PST file and/or sync issues between offline changes to the PST file. You should be OK considering it’s an IMAP account and creating a new Outlook profile, re-adding the IMAP mailboxes, etc. to verify that it’s not a data cache issue with the old Outlook profile. After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not. After performing these steps, Outlook’s all folders will be synced to the server.



This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues. Outlook sync issues can be because of corrupted Outlook OST or PST files. Therefore, now we will know the steps to repair the Outlook data file.

Fixing problems with directory synchronization for Microsoft 365

If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool. This software allows users to process numerous OST files at once without any size limitations. Moreover, it maintains the folder hierarchy and metaproperties of Outlook not receiving emails solution the data when processing Outlook data files. This tool also helps users fix Outlook syncing issues by repairing OST or PST files and syncing the data smoothly.

To update from Azure AD Sync to Microsoft Entra Connect, see the upgrade instructions. Find solutions to common problems or get help from a support agent. Post questions, follow discussions and share your knowledge in the Outlook.com Community.

Method 5: Fixing Sync Issues in Outlook Web Access (OWA)

• Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA.
• But setup is a little complicated and it can sometimes be difficult to identify the source of problems.
• When the user is signed into their mobile app, webmail, or the Windows Mail app, they are able to receive email perfectly fine with those.
• This software also has a splitter option to split large-sized PST files into smaller ones, helping users prevent oversized PST file issues.
• The second thing to check is the faulty IMAP/POP3 configuration.
• After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not.

Incorrect Outlook settings can also be one of the reasons behind Outlook synchronization errors. So, follow the below steps to reset Microsoft Outlook settings. You'll also receive a mail (to the alternate email and to your admin email) from Microsoft 365 that indicates your tenant has encountered directory synchronization errors. For details see Identify directory synchronization errors in Microsoft 365. Users can also convert OST files into various file formats, including PST, HTML, EML, MSG, vCard, etc. It also provides the option to export the Outlook OST file into Office 365 and Live Exchange mailboxes.





Once you have completed the steps to fix Outlook sync errors, kindly check if the error has been fixed or not. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. After these instructions, ensure the sync settings are correct and check everything is working well. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Use the classic Outlook for Windows connectivity troubleshooter to troubleshoot Outlook connectivity issues.





Outlook will show as connected to Exchange but is not receiving any new email. To get help and troubleshoot other Microsoft products and services, enter your problem here.