Content

That includes companies that use Exchange Online as well as those that run Microsoft Exchange Server on-premises. The system is delivered as a software package for installation on Windows Server or Azure. The SAM will monitor storage capacity and warn you when space is running out. You can Office 365 Sync Errors Fix try out the Microsoft Management Tools on a 30-day free trial.
- You can choose to run the test again with exactly the same parameters, or click on Start Over to go back and change some of the settings before starting another run.
- This tool also monitors physical servers to identify resource availability.
- These tests include a connectivity test for the server and another utility to test the connectivity of the autodiscovery service.
- The service doesn’t just give you a library of reports about Exchange Server but it also provides ongoing performance monitoring.
- O If any of these services are stopped, right-click and select Start to restart the service.
- Exchange connectivity can be influenced by numerous factors, including network configurations, firewall settings, DNS records, and client settings.
- If that test fails, use the second radio button option and enter the URL of the server.
Troubleshooting Outlook Connectivity Issues with Exchange Server
By following the detailed troubleshooting steps above, you should be able to identify and resolve the problem preventing Outlook from connecting to the Exchange server. Exchange connectivity can be influenced by numerous factors, including network configurations, firewall settings, DNS records, and client settings. For IT administrators, it’s crucial to identify and resolve issues related to these elements to maintain stable and secure access to the Exchange environment. Fortunately, Microsoft provides a suite of tools and techniques to simplify the testing process.
SolarWinds Microsoft Management Tools (FREE TRIAL)

Exchange Server underpins email, calendar, and other FixTechGuide support for Office 365 collaborative functions, so any connectivity issues can disrupt productivity, lead to missed messages, and affect overall efficiency. Testing connectivity helps prevent these disruptions, making it easier to diagnose potential issues before they impact users. If your network and DNS seem fine, the next step is to verify the Exchange server itself. Certain services need to be running for Outlook to connect properly. Microsoft Remote Connectivity Analyzer includes tests for Lync servers. These tests include a connectivity test for the server and another utility to test the connectivity of the autodiscovery service.
Verify DNS Resolution
Autodiscover is crucial for Outlook to automatically configure settings, especially for newer Outlook versions. If Autodiscover isn’t working, Outlook won’t be able to connect to Exchange. O If any of these services are stopped, right-click and select Start to restart the service.
Exchange Online Migration - Remote Connectivity Test Fails

If that succeeds, then you know your problems lie with reset cached Exchange mode the autodiscovery system. Each Outlook client has an Autodiscover method to locate the relevant Exchange server. The radio button under the credentials fields allows you to test this. Currently, Outlook setup works both on-network and off-network so I believe autodiscover is working as it should.