Budget and workforce are invaluable resources at the state and local levels of government, and both are hard to come by. This is especially true for small and rural communities. Increasingly complicated IT environments and aging workforces only make things harder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. That is why we assign each client a friendly point of contact who can answer any questions you might have. Your point of contact acts as your ambassador (Technical Account Manager) to the managed IT support we provide to your company.

We will present you with options and you choose the one that is best for you. Get our Professional Support Services for your entire team, allowing you to maximize their efforts, complete projects and focus primarily on growing your business. At IncWorx, we have three levels of support to meet all your business needs. Microsoft has the power to move you to Unified Support, and raise costs 20% or more a year.

US Cloud: A Leading Alternative

While Microsoft Unified Support offers extensive coverage, many organizations are exploring alternatives due to increasing costs and the desire for more flexible support options. You get all of the tech support solutions you need for less. Get access to our professional support at a price you can afford. We make sure your Microsoft technology stack is always running smoothly, so you experience minimal downtime.

• Our Microsoft Enterprise Support gives you direct access to the entire team of experts necessary to support it.
• I looked at US cloud, but some unfavorable reviews and $30k minimum to start.
• For example, US Cloud is laser-focused on the entire Microsoft stack, delivering enterprise-grade support across Azure, M365, and Dynamics.
• When evaluating alternatives to Microsoft Unified Support, it’s crucial to consider several key features that can impact the quality and effectiveness of the support received.
• Book a call today to start evaluating US Cloud as the right-fit Microsoft Unified Support competitor for your team.
• That way, you’ll be able to confidently sign the support contract with the knowledge that you’ve selected the best option.

Global Support with US Teams

Reports from industry analysts, VAR/LAR’s, and client companies all confirm the significant price increases for Microsoft Premier Support underway. Support costs are rising +50% year-over-year (or more) for a large portion of customers. Chances are, your team has only seen each other over video conferences in the past year. To ease the stress of working from home, your office needs a virtual, user-friendly workplace setup. About 90% of C-Suite leaders plan to mature their digital business strategies this year. A solid Microsoft strategy can improve productivity and cut costs.

Supporting Mission Critical

Switching away from Microsoft Unified Support can unlock major value – but only if you steer clear of a few common errors. Use the guide below to keep your team clear of support alternatives that might not work for your enterprise. One of the most common critiques of Unified Support is its consumption-based billing model that is linked to Microsoft licensing spend. This pricing configuration therefore requires teams with more licensing to pay more for Unified Support, regardless of whether or not their support needs increase over time. Microsoft is currently phasing out Microsoft Premier Support, and you might be uncertain about what that means for your business. Many companies have already noticed increased costs for their managed IT services with Microsoft’s new Unified Support platform.

Affordable, Personalized Support for Small and Rural IT

Balance pricing with service depth, issue resolution time, and long-term value. The cheapest vendor isn’t much help if they can’t solve a critical Azure outage. Dynamic Consultants Group has experience supporting all Microsoft technologies.

We offer a complete Microsoft Premier Support package for your company. With offices based in the United States, Europe Guide To Fixing Outlook Issues and Asia we are always available to provide 24/7 support. Cut your support costs in half, while getting 10X faster response times vs Microsoft. Get real time support from Microsoft Certified Engineers.

There is a more cost-effective and personalized solution for your business. At IncWorx, we have the experience you need to maintain all of the Microsoft technologies that your business relies on. Our Microsoft Enterprise Support gives you direct access to the entire team of experts necessary to support it. We have scoped contracts and flexible annual support at the level and price you need. When evaluating alternatives to Microsoft Unified Support, it’s crucial to consider several key features that can impact the quality and effectiveness of the support received.

Their team of certified experts ensures that organizations receive timely and effective assistance for all their Microsoft-related issues. Microsoft and even some partners can use SLAs to offer fantastic response times, either with auto-responders or with basic support. Meaning you have a price guarantee on how fast you be connected to a specialist engineer to solve your problem. Start tracking how fast you can get on the phone with someone who knows your issue. It’s all part of our First Problem Resolution philosophy for how we operate Premier Support. Moreover, US Cloud’s support is delivered by 100% U.S.-based engineers who possess an average of over 14 years of experience with Microsoft technologies.