Once a connection is established to Microsoft licensing servers, the license is renewed. Users need licenses to install Office and to use Outlook, SharePoint Online, Lync Online, and other services. As the Office 365 for business admin, you're responsible for Managing user software in Office 365.

Excel check troubleshooter

Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Outlook. Editing file permissions and providing users with appropriate access is a simple way to solve such Microsoft 365 problems. Organizations value the capabilities that the Microsoft 365 suite provides for shared access and simultaneous file editing for team members.

How do I get the rest of my organization set up with Office 365 for business?

To keep using Word without interruption, choose the option below to reactivate. Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime. If you're looking for steps describing how to install Office on a Mac, see Install Office on your PC or Mac. Office recognizes what operating system you're using so make sure you're on your Mac when you click Install to begin the install procedure.

• However, sometimes employees may not have the required permissions to open and edit an item.
• Find solutions to common problems or get help from a support agent.
• If this still does not work, ensure that you are connected to the internet by loading any webpage.
• If you're not sure what plan you have, follow the steps in What Office 365 for business subscription do I have?
• To uninstall the 32-bit version use this troubleshooter to uninstall Office.

Difficulty in updating a SharePoint file with another user

Consider implementing a regular storage cleanup practice with Microsoft 365 recycle bin checks. Keep in mind that the files you delete can temporarily consume storage space. Please let us know if you found any of these solutions helpful by clicking Yes or No next to Was this information helpful, below, and leaving us a comment.

Activation or unlicensed product issues

If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft usually releases an update to resolve any known issues as soon as possible. This could happen because of a Step-by-step guide for Outlook stuck on profile delay between your initial sign in and Office 365 for business setting up your environment. To uninstall the 32-bit version use this troubleshooter to uninstall Office. If you encountered a problem while installing Office on a PC, try restarting your computer and then attempting to install Office again. If that didn't help, use the uninstall troubleshooter to uninstall Office completely.





From here, review the details under the subscriptions heading or the cancelled subscriptions heading to confirm your subscription. Be sure to restart your Office applications if you have to renew your subscription. The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only). You can try to repair Office by using the appropriate built-in tool.

Where do I install Office for Mac?

If you're still having trouble installing Office, see Contact Office Support. To check what the latest update is, see Update history for Office for Mac. For other solutions, see Install button doesn't install Office. If you're not sure which operating system you have, see Which Windows operating system am I running? If you're not sure how to decide between 64-bit or 32-bit, see Choose the 64-bit or 32-bit version of Office 2016. Find guidance for admins and IT Professionals in educational organizations.

Set your business up for success with a trusted provider for management tools and systems like Office 365. At Abacus, we’ll help equip your enterprise with the most efficient tools and software so you can smoothly run your business. On the bottom corner of your Outlook, ensure that Outlook is connected. If you see "Working Offline" or "Trying to Connect", Outlook cannot reach the email server. At the top of your screen, choose Send/Receive, Preferences, Work Offline to change your stats between offline and online modes. If this still does not work, ensure that you are connected to the internet by loading any webpage.