One of the features of Office 365 is that users can work on their current Word or PowerPoint projects either on their mobile device or computer. As long as you’re working with your account logged in, the application should automatically save your progress on OneDrive and sync it to your device. However, errors can happen when the device is currently offline or not connected to a network.

Troubleshoot help for Outlook, Skype for Business, OneDrive for Business, or SharePoint

In addition to the Office 365 problems explained in the blog post, you may encounter issues that cause data loss. Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. These add-ins can cause issues such as app crashes or significant performance degradation.

• If your computer can't install the full desktop version of Office because your computer doesn't meet the system requirements, you can try using Office Online in your computer's browser.
• Use the Excel check troubleshooter to resolve Excel for Windows startup, hang, or crash issues.
• Use the NAKIVO solution to back up Microsoft 365 data in Exchange Online, Teams, OneDrive and SharePoint Online for uninterrupted workflows and zero downtime.
• If your issue persists after reviewing these settings, contact your internal or external IT support team or Microsoft Support at Contact Us - Microsoft Support.
• To do this, navigate to Control Panel and click on "Programs and Features".
• When you install Office 365, all the applications that came with your particular Office product is installed at the same time.
• OneDrive issues are a separate category of problems with Microsoft 365.

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If you're a student or teacher and don't see an option to install Office, you may be eligible for Office 365 Education, which includes Word, Excel, PowerPoint, and OneNote. Please let us know if you found any of these solutions helpful by leaving us a comment below. If it didn't, tell us more about your issue, including any error messages your received and where you were in the install process when you received it. We'll use that information to help investigate your issue further.

Microsoft Office 365 Activation Issues

Reboot your system and try to launch your Outlook app after to check if the synchronization issues are solved. Check POP3 and SMTP settings for connecting FixTechGuide Office 365 support to Microsoft mail servers (addresses of servers, ports, encryption, authentication). If the "Enter Password" window is still open, select "Forgot password? Microsoft will attempt to verify your account via email or text.

Install button doesn't install Office

Fortunately, documents that were sent to the recycle bin aren’t immediately and permanently removed. The programs included in Office 365 can make your business’s operations and systems run smoothly. It also makes day-to-day work easier for employees so they can remain productive and deliver on their tasks more efficiently.



If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation. Read the blog post about using Office 365 on a terminal server. You can navigate to Sign in - Microsoft OneDrive (live.com) and sign in with your Microsoft account to check OneDrive online. If the file is present here, that means it made it to OneDrive.