For more information, see Deactivate Office 365 if you see a "limit reached" error. If activation failures began after you upgraded to Windows 10, see Office error code 0x8004FC12 when activating Office. If you can't find Access on your computer even though its included with your Office 365 subscription, try the following in the order listed.

Microsoft 365 Issues Related to Updates

If you want to use Office 365 applications installed on a terminal server, you should use Office 365 Pro Plus, which supports Shared Computer Activation. Read the blog post about using Office 365 on a terminal server. You can also choose to have users sign into the Office 365 portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves. If you're not sure what plan you have, follow the steps in What Office 365 for business subscription do I have? Admins should also see the Office for business tab for more general Office installation issues. To install or check for updates on your Mac, see Check for Office for Mac updates automatically.

How do I get the rest of my organization set up with Office 365 for business?

The serious problem occurs when we talk about any external threats like malware or ransomware that are not so easy to prevent and mitigate. Xopero ONE Backup and Recovery for Microsoft 365 ensures you with data protection, security, and business continuity. As technical support experts for 25+ years, our team has answered every support ticket imaginable from every skill level.

• Microsoft 365 offers the most reliable solutions for improving team productivity, storage, and communication.
• Use the Microsoft 365 sign-in troubleshooter to help resolve sign-in issues encountered with Microsoft 365.
• Download the software and configure data backup in your environment.
• Microsoft recommends updating Windows, Microsoft Office and other software regularly.
• The operating system on which your Office 365 applications are installed does not support the updated version of Microsoft Office 365.
• This error appears when you attempt to upload or save a Microsoft 365 item.

Admins and IT Professionals

If there's a Learn More link on the error message, select that. If there's no link, let us know what error you got and where you were in the install process when you received it. Leave us a comment at the bottom of this page to let us know more about your issue. You can't install the desktop PC or Mac versions of Office on your Chromebook, but depending on your Chromebook you may be able to install the Office mobile apps.

Office 365 Login Issues

To troubleshoot Mac activation issues, see the "Activation" section in What to try if you can't install or activate Office for Mac. If you've used up your five installs and want to install Office on another computer, you have to deactivate an installation. If Office is taking a long time to install you may be on a slow connection or you another install or update may Microsoft 365 troubleshooting be happening in the background. See Office is taking long to install or Office hangs at 90% for possible solutions.

Install updates on a Mac

From here, review the details under the subscriptions heading or the cancelled subscriptions heading to confirm your subscription. Be sure to restart your Office applications if you have to renew your subscription. The Office 365 repair tool can help you fix the majority of Office 365 problems for installed Office 365 applications (not applicable if you use online apps only). You can try to repair Office by using the appropriate built-in tool.

Where do I install Office for Mac?

Try signing in with all of your personal email addresses in case you purchased Office with a different email address in your past life. If you are using Office for work or school, you will likelyl have to use your work or school email account to sign in. Open the required file, hit Share and then check the list of users that you can give the rights to edit a file. You can set access permissions for the entire organization or invite only the users you specify. These add-ins can cause issues such as app crashes or significant performance degradation.

Find solutions to common problems or get help from a support agent. To help you set up your organization, see Set up Office 365 for business – Admin Help. When you install Office for Mac, the app icons aren't automatically added to the dock. To add to the dock, drag the app icon from the Launchpad or the Applications folder. If your computer can't install the full desktop version of Office because it doesn't meet the system requirements, you can try using Office Online in your computer's browser.