
Like many programs, Microsoft Office’s tools can be extended by third-party add-ons. You can try uninstalling or disabling any you’re aware of. Exactly how you do this will depend on the specific add-on. If you’re not sure, the Installed Apps list we started with is a good place to look.
- You’ll then need to re-download and reinstall Microsoft Office.
- Office’s Online Repair option works and goes through exactly the same steps as Quick Repair, so I won’t walk through all those screen shots again.
- It includes options for Teams, Office, the Outlook desktop client, Outlook on the web, advanced diagnostics, and more.
- Choose one of the following methods to help recover your data.
- I want comments to be valuable for everyone, including those who come later and take the time to read.
- When you're done, you might need to restart your computer.
- Exactly how you do this will depend on the specific add-on.
- One of your Microsoft Office applications starts acting weird or stops responding.
Repairing Microsoft Office

The installer window changed to an animated display that included what’s shown in Figure 8. If you have any Office applications open, you’ll be asked to close them before the repairs can complete. On my test machine, for example, I had Outlook open. This provoked the request shown in Figure 4 (where, of course, I clicked Continue to close Outlook so repairs could work through to completion).
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How do I get to Office repair?
Unzip to a folder of your choosing, then run the file named SaraSetup.exe to install the program. You’ll see a dialog box like the one shown in Figure 9 open up and ask you to confirm installation. Just before the progress bar completed, a notification popped up to tell me that my Office install was Office 365 not syncing fix complete.
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This process seldom takes more than one or two minutes. Even on my 2012 vintage test machine, it was done in under a minute (on a healthy Office installation, I cheerfully confess). When the process completes, the "Done repairing" window appears, as shown in Figure 6. When you run a Quick Repair operation, Office will attempt simple repairs using local files already on your PC. This usually takes a minute or two to complete.
Download and run OffScrub
Watching my network access while this was underway, I saw the typical on-again, off-again download behavior for Windows Update occurring here. The download meter ran as high as 180 Mbps, and as low as a few Kbps while the download was underway. Office’s Online Repair option works and goes through exactly the same steps as Quick Repair, so I won’t walk through all those screen shots again. Office installations include a built-in repair tool, and that’s the first place to turn when things go awry. The absolute worst case requires running a cleanup tool on the current Office installation, followed by a clean install of a new copy of Office. That has never failed in my experience, any time I’ve had to go that far.
Microsoft Office Apps need Repair
So I close Excel, try to open it again without safe mode, and… nothing. Microsoft SaRA is the Microsoft Support and Recovery Assistant. If you’re lucky, when you open your formerly balky or misbehaving Windows app, all will be well. I want comments to be valuable for everyone, including those who come later and take the time to read. If you’re lucky, you’ll find your problem covered, and SaRA will fix it for you.
Repair an Office application
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If a Microsoft 365 application such as Word or Excel isn't working correctly, sometimes restarting it will fix the problem. If that doesn't work, you can try repairing it.