
Your results may vary, but I always use Online Repair now. To find the repair tools go to Apps & Features, scroll down Microsoft Office, and click the modify button. Once you give your approval you’ll get the repair options dialog.
Unable to login to Office 365 apps locally

Because this tool is very thorough expect it to take minutes to run, sometimes even longer. Very often when we get a call that someone didn’t receive an email it’s actually because Outlook is offline and requesting a password. But the password request is so subtle that they never noticed.
Flotek Launches Browser-Based Remote Access Tool FloControl
How do I fix login problems?
We have our subscription through Rackspace and I’ll see if they can help later this afternoon as that is who MS referred me to when I sought support help from them. It would be nice to know where that password is being cached, then I might be able to delete it. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

Microsoft 365: Sign in Error 1001
I have encountered some people who have constant problems logging into Microsoft/Office 365. Most often it’s been a user misunderstanding, which means they enter panic mode and start clicking and resetting passwords in a desperate attempt to get the prompts to go away. No one should have to go through that type of frustration and aggravation. The biggest problem that I see with Microsoft 365 login is that the user has gotten confused as to what password they should be using. Maybe they have a corporate login for Microsoft 365. But it says Microsoft account when the login screen comes up, so they enter their personal login.
Confusion of personal and corporate IDs
To do this, open Credential Manager from Control Panel by just typing the word Credential after hitting the Windows key. Notice everything that references Microsoft online, and all those "msteams" items, too. Rich7359 When I set this computer up I uninstalled all the OEM pre-installed stuff and started from scratch with Office that I downloaded from the Office 365 subscription site. One of the options was to save a diagnostic file for MS support.
- This is getting more than a little annoying as no one else in the office seems to be having the issue.
- @scott-sa-spiceworks okay, I "edited" the passwords for Office to my current one in that credential box but it did not help.
- A private channel in Microsoft Teams is a new feature that allows confidential conversation and sharing to occur in a space that other users and even admins wont be able to see.
- Brandon Herring I still have one more install available on my office profile, thanks for asking.
- You can also cut and paste them to a different location like your desktop.
- Rich7359 When I set this computer up I uninstalled all the OEM pre-installed stuff and started from scratch with Office that I downloaded from the Office 365 subscription site.
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Microsoft designed this tool to eliminate calls into its support center and it does a great job at it. It will analyze every function of your Office 365 environment and make the necessary changes to get things working again. There’s quick repair, which I’ve never had success with and Office 365 login issues Online Repair, which I’ve always had success with.
That way when they type in their credentials they will have a visual indicator that it’s the business that they are logging into. And on a security note, they’ll know that they aren’t logging into a spoofed page too. A good idea would be to delete profile or alternatively to create a new user profile and try to login to O365 account. This error can also occur with multiple different numbers but occurs after you enter your username but before you can enter your password.